Cover image for Ticket System Series – Part 2

Ticket System with Microsoft 365 – Part 2: SharePoint Reference List & Status Notifications

Note: This is human-written content. The logic described here has been tested and does not come from any “AI fantasy.” I hope you find insight and value for yourself or your organization. Enjoy reading. Summary: Second part of the series on the ticket system with Microsoft 365 and Power Automate. You can find the first part here: Simple Ticket System with Microsoft Forms, Planner & Power Automate – Step-by-Step to a Quick Ticket Solution in Microsoft 365 ...

October 14, 2025 · 4 min · Jonas Kufner
Create a ticket system yourself with Microsoft 365 and Power Automate.

Simple Ticket System with Microsoft Forms, Planner & Power Automate – Step-by-Step to a Quick Ticket Solution in Microsoft 365

Summary: This tutorial shows how to quickly build a simple ticket system using Microsoft Forms, Planner, and Power Automate – including Teams notifications when a ticket is created and a completion message when it’s closed. Go to Part 2 Target Picture & Prerequisites Goal: A simple ticket system that automatically converts submissions from Forms into Planner tasks, sorts them into buckets, and notifies the requester in Teams. Upon completion, a feedback message is automatically sent. ...

October 4, 2025 · 6 min · Jonas Kufner